Please contact our customer service team at [email protected]. Please include your order number and the reason for cancellation in your message. Orders can only be canceled before they have been dispatched. If your order has already been shipped, pl
Once an order is placed, we cannot modify it. However, if you need to update your shipping address or contact information, please reach out to our customer service team right away. If your order hasn’t been packed yet, we’ll do our best to assist you
We’re sorry to hear that you received the wrong item in your order! Please report the issue to our team at [email protected]. When contacting us, kindly include a photo of the item you received along with the name(s) of any missing item(s). Also, pl
We’re sorry your item(s) have been damaged!. We try our best to provide exceptional service, although some factors like shipping and handling are outside of our control, and issues like this can arise. Please get in touch with us at [email protected]
If no one is home at the time of delivery, the carrier will leave your package in a secure location. Be sure to check around your home and with neighbors or building management, as they may have collected the package for you. Additionally, please dou
Delivery Delays:. Please be advised that orders placed between June 26th and 30th, 2024, will be dispatched from our warehouse on July 1st due to a scheduled stocktake. We appreciate your understanding and apologise for any inconvenience this may cau